Overview
This Privacy Policy applies to information collected through murathomes.com, online forms, phone calls, emails, text messages, and related communications. “Murat Home Solutions,” “we,” “us,” and “our” refer to Murat Home Solutions.
Information we collect
We may collect information you provide directly, including your name, phone number, email address, property address, property condition, desired selling timeline, selling goals, and details you include in a message.
We may also receive limited technical information such as IP address, browser and device type, referring page, pages viewed, and approximate location derived from your IP address. This may be collected through cookies or similar technologies.
How we use information
- Respond to property inquiries and communicate about selling options;
- Evaluate whether a direct purchase, traditional listing, or other real-estate service may fit;
- Schedule appointments and provide requested follow-up;
- Send informational or marketing communications when you have consented;
- Operate, secure, analyze, and improve our website and services;
- Maintain records and comply with legal obligations; and
- Prevent fraud, misuse, or security threats.
SMS and mobile information
If you opt in to SMS, Murat Home Solutions may send informational and marketing messages related to your property inquiry, selling options, appointment scheduling, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase or receiving property information.
How we disclose information
We do not sell personal information. We may disclose information to vendors that help operate our website, communications, customer relationship management, analytics, and business systems; to real-estate, title, closing, legal, financial, or other professionals when you request or authorize coordination; during a business transaction; or when required by law or reasonably necessary to protect rights, safety, and security. Service providers may use information only to perform services for us.
Cookies and analytics
Our site may use cookies, pixels, and similar technologies to remember preferences, understand traffic, measure performance, and improve the visitor experience. You can adjust cookie controls through your browser, although blocking cookies may affect site functions.
Your choices
You may ask us to update or correct your contact information, stop marketing emails through an unsubscribe link, or stop text messages by replying STOP. You may contact us to request access to or deletion of information, subject to applicable law and legitimate recordkeeping needs.
Retention and security
We retain information as reasonably needed to provide services, maintain records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.
Children and external links
Our site is not directed to children under 13, and we do not knowingly collect their personal information. Our site may link to third-party websites whose content and privacy practices we do not control.
Policy changes
We may revise this policy. The effective date above shows the latest update, and material changes will be posted on this page.
Contact us
[email protected]
(317) 500-6817
Indianapolis, Indiana